MAKING APPOINTMENTS

Surgery Times

The Surgery is open from 08.00 – 18.00hrs Monday to Friday excluding Public Holidays

Appointment times are between 9am and 1pm and 2pm till 6pm, Monday to Friday.

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Making Appointments

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We run a 10 minute appointment system for the Doctors and Nurses. To make an appointment please telephone reception on 01674 672554.

 

Routine appointments - Routine appointments are available every day in both mornings and afternoons. You may request a face to face or telephone appointment.  

 

Urgent appointments - If you need an urgent appointment for a medical emergency please contact the surgery and inform the receptionist. It is very helpful if you are able to tell the receptionist some details of the medical emergency so that the GP can prioritise those in most need first. Usually the GP will call you back as soon as possible that day in the first instance, and arrange appropriate review, care or treatment

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Annual screening appointments for patients with chronic conditions are routinely offered.

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Face to face consultations

Face to face routine appointments are available for patients to pre-book

Telephone Consultations

Telephone appointments are available or those who do not require a face to face appointment or where a telephone consultation may be move convenient.

Home Visits

If you are too ill to attend the surgery, you may request a home visit. Home visits are often time consuming and it is more difficult to examine and do tests at home, so they are reserved for those who truly cannot get into the surgery.  

Calls to the surgery should be made before 10am if possible to allow the Doctors to plan their visiting.  

The receptionist will ask for some indication of the problem so the Doctor can assess the urgency of the call. The Doctor may also telephone you to seek more information and to see how best to help you.  to see how best to help you.  

 

Other sources of health information 

Leaflets and information about various illnesses and conditions are available from the Practice Nurses.  

NHS inform in a Scottish based health information website that provides very useful information about how to access health care. It also provides a symptom checker as well as information leaflets on many medical problems.  https://www.nhsinform.scot/